IT support · Homes & small business

IT support from people you can actually phone.

Computer and laptop repairs, upgrades and honest IT help for homes and small businesses in Swadlincote, Burton, Derby and across the Midlands — from a family-run team that's been untangling technology since 1990.

Call 01283 214758 Send a message
  • Real people, one phone number — no ticket queues, no call centres
  • Rated 5.0 on Google by the homes and businesses we look after
  • Dedicated IT site: cadsit.co.uk

What we help with

IT support in Swadlincote — for the real problems.

Slow laptops, dead hard drives, mystery error messages, a business that's outgrown its kit — the everyday problems that grind people down. Bring it in, or we'll come to you.

Computer & laptop repairs

Diagnosis and repair of desktops and laptops — failed drives, broken screens, faulty parts — done quickly and explained plainly.

Upgrades & new machines

Memory, storage and component upgrades that give an old machine years more life — or help choosing a new one, with your files and settings moved across.

Business IT support

Keeping small businesses running — workstations, email, printers and the day-to-day problems that steal your team's time.

Mac & PC

Windows and Apple both welcome — a rarity locally, and one of the things customers mention most in our reviews.

Setup & data transfer

New machine set up properly, old files, photos and emails moved over safely — nothing left behind on the old box.

Honest advice

If a repair isn't worth the money, we'll say so before you spend it. Sometimes the right answer is a £40 part, not a new computer.

How it works

Three ways to get help.

Drop in

Bring your machine to the studio on Swadlincote Road in Woodville. Many repairs are diagnosed the same day.

We come to you

Home and business visits across Swadlincote, Burton, Derby and the surrounding area — for problems that can't travel.

Phone & remote help

Plenty of problems are solved on a call. Ring us, describe what's happening, and we'll talk you through it or take it from there.

What customers say

Don't take our word for it.

"I just wish I could give this company 10 stars. They are fantastic… Brilliant customer service."

Anne Sherringham

Laptop repair · Google review

"I have used CADS for the last few years and have found their service invaluable. Nothing is ever too much trouble and is carried out professionally and quickly."

Mike Graham

Business IT support · Google review

"Cads look after our work computers. They are quick, efficient and have a very friendly team working there."

Kelly Wheeler — Field Sport UK

Business IT & Mac support · Google review

"Absolutely first class service — came out to my home, solved the problem and fixed it superbly at a sensible price."

Andrew Tetley

Home visit · Google review

Good questions

IT questions we're asked most.

Do you help home users, or just businesses?

Both, and we always have. One day it's a family laptop that won't start; the next it's keeping a workshop's machines running. Home users get the same priority as business customers — there's no minimum job size and no question too small.

Can you fix Apple Macs as well as Windows PCs?

Yes — Macs, MacBooks and Windows machines all come through the door. Finding local Apple help is genuinely difficult in South Derbyshire, and it's one of the things customers mention most in our reviews.

Do I need to bring my computer to you?

Whatever suits the problem. Drop machines in to the studio in Woodville, have us out to your home or business if the kit can't travel, or just phone — a surprising number of problems get solved in a single call.

How much does a repair cost?

We diagnose first and agree the price before any work starts — no surprise invoices. And if a machine genuinely isn't worth repairing, we'll tell you that too, and help you choose a sensible replacement instead of selling you a repair you'll regret.

Computer playing up? Just ring.

Describe what's happening and we'll tell you straight — what it likely is, what it'll likely cost, and the quickest way to get you running again.

Call 01283 214758